Refund/Cancellation Policy

AMWA requires payment in full for all products and services sold via this website. Payments must be made in US Dollars and may be paid via credit card (Visa, Mastercard, or American Express accepted). Payment by check must be submitted directly to the AMWA office at the address below. There is no guarantee of service (eg, membership, event registrations, enrollments, or product orders) without confirmation of proper payment.
 
Membership dues are non-refundable upon activation of your membership and are non-transferable.
 
Products purchased in the AMWA store cannot be returned once they are opened. Products may be returned undamaged, in the original packaging within 60 days of purchase. Upon receipt, a refund will be processed minus a $25 restocking fee for each individual book and $75 for the Essential Skills Express Package. 
Shipping fees will not be refunded and AMWA is not responsible for any return shipping.

Partial returns of the Essential Skills Package will not be accepted. All products in the package must be returned in order to receive a refund.  

Event registrations are subject to AMWA's conference cancellation policy. Conference cancellation requests must be received in writing no less than 3 weeks prior to the scheduled event. Refunds, less a $75 administrative fee for the annual conference or $25 for chapter conferences, will be distributed only to individuals who cancel 3 weeks or more before the scheduled event. No refunds will be distributed for cancellation requests made within 3 weeks of the scheduled event.
 
Credit workshop registrations must be cancelled in writing 3 weeks prior to the event in order to be eligible for refund. Credit workshop cancellations are subject to a $50 cancellation fee for each cancelled workshop. No refunds or credits will be given for failure to attend, late arrival, unattended events, or early departure.
 
If a conference workshop is cancelled by AMWA, every effort will be made to notify registrants at least 14 days before the day of the course, and fees will be refunded.
 
Webinar registration fees are non-refundable. If a technical failure on the part of the attendee occurs during a live webinar, registration will not be refunded. If AMWA experiences a technical failure that unexpectedly ends the entire webinar, AMWA will contact attendees by email to reschedule them for an upcoming webinar. 

All purchases made in AMWA Online Learning are non-refundable. 

Jobs Online postings and Freelance Directory listings are non-refundable.  Users may suspend these listings if desired.


Refunds to payments made with a credit card will be refunded only to the credit card used in the original transaction. Refunds to payments made by check will be issued to the payor as identified on the check.
 
Please send requests, questions or comments by email to amwa@amwa.org or write to us at:
 
American Medical Writers Association
30 West Gude Drive Ste. 525
Rockville, MD 20850