- Online Learning
AMWA requires payment in full for all products and services sold via this website. Payments must be made in US dollars and may be paid via credit card (Visa, Mastercard, or American Express accepted). Payment by check must be submitted directly to the AMWA office at the address below. There is no guarantee of service (eg, membership, event registrations, enrollments, or product orders) without confirmation of proper payment.
Membership dues are non-refundable upon activation of your membership and are non-transferable.
AMWA Store Shipping Policies
Shipping & Handling fees are included for domestic USPS Priority Mail shipping.
Products purchased in the AMWA store cannot be returned once they are opened. Products may be returned undamaged, in the original packaging within 60 days of purchase. Upon receipt, a refund will be processed minus a $25 restocking fee for each individual book and $75 for the Essential Skills Express Package. Shipping fees will not be refunded and AMWA is not responsible for any return shipping.
Partial returns of the Essential Skill Package will not be accepted. All products in the package must be returned in order to receive a refund.
Enrollment in an AMWA certificate program is non-refundable.
There is a $50 retake fee for each unsuccessful result on a self-study workbook final quiz. Retaking the quiz is optional. Credit can only be earned for successfully completed quizzes.
Event registrations are subject to AMWA's conference cancellation policy. Conference cancellation requests must be received in writing no less than 3 weeks prior to the scheduled event. Refunds, less a $75 administrative fee, will be distributed only to individuals who cancel 3 weeks or more before the scheduled event. No refunds will be distributed for cancellation requests made within 3 weeks of the scheduled event.
All purchases made in AMWA Online Learning are non-refundable.
Jobs Online postings and Freelance Directory listings are non-refundable. Users may suspend these listings if desired.
Applicants who have been denied eligibility to take the MWC Examination will automatically receive a refund of the MWC Application Submission Fee, less the $75 administrative fee.
Requests for refunds of the MWC Examination Registration Fee must be received, in writing, more than 5 days before the IQT CBT Exam Appointment date. Refunds for the MWC Examination Registration Fee, less a $75 administrative fee, will be distributed only to individuals who cancel more than 5 days before the MWC CBT Exam Appointment date.
No refunds or credits will be given for failure to attend, late arrival, or early departure of the IQT CBT Exam Appointment. Exceptions may be made, with proper documentation, in extraordinary circumstances such as a medical or personal emergency, death of an immediate family member, jury duty, active duty military assignment, or severe weather or a disaster precludes reaching the examination site. The nonrefundable $75 administration fee still applies in these extraordinary circumstances.
The Commission reserves the right to verify any information submitted regarding an absence at the time of examination.
If a candidate taking the exam is dismissed for any reason, all exam fees will be forfeited.
The Candidate Score Verification Fee of $50 must be paid in advance and will be refunded if a scoring error is discovered.
Refunds to payments made with a credit card will be refunded only to the credit card used in the original transaction. Refunds to payments made by check will be issued to the payer as identified on the check.
Please send requests, questions or comments by email to firstname.lastname@example.org.